Packages
You could have the best marketing in the business world but if your phone is left ringing or even answered by a voice-mail your efforts are probably wasted!
Options to suit all needs:
- Divert all your calls to us so you can stop worrying about missing calls and potential business allowing you to get on with the other things.
- Divert all your calls to us to project a professional image by having a “receptionist” answering your calls instead of an answer-phone.
- Divert any overflow calls when you are unable to get to a second call because you are already on the phone.
- Divert your calls to us when you are busy, in meetings, out of office or just away from your desk.
Or simply divert to us on an ad-hoc basis at short notice to help you cover periods of sickness or holiday as and when they crop up throughout the year.
We are here to provide an extra pair of hands when you need it most…
Wherever you are and whatever you’re doing, you can rest assured that your calls are being handled professionally, creating the best possible impression for your business. Our friendly and professional team will answer your dedicated number in your company name, take and pass on your messages in the way you choose.
ACCESS
The access package ensures your business is maintaining a healthy pipeline of work, by using our honed skills using carefully crafted conversations on outbound telemarketing/telesales calls – We take great care to represent your brand accurately and deal appropriately with any requests for further information. We will obtain any information that you need, and feed all captured data into a new or existing database. You will receive reports as required. As with all of our telemarketing services, as far as your customers are concerned, our people are your people. Our whole service can be tailor-made to meet your specific needs as a business and ensures you grow at the pace you want.
PASSAGE
Appointment Setting/Lead Generation – A Highly qualified appointment setting service, perfect for dedicated sales teams that require a consistent pipeline of genuine business opportunities. We create a hard-hitting impact statement to improve the conversion rate of your sales team by supplying them with exceptionally qualified leads. A superior senior level appointment setting service to open doors and set up sales appointments with qualified decision makers.
Time after time after time after time important, senior level business people are interrupted by poorly thought out and badly delivered sales tactics.
Most cold callers find securing qualified appointments for their sales teams difficult. It’s the biggest area of concern and fills most people with fear, dread and nerves.
… and yet, we are all still disturbed by people saying “I’m calling from blah. blah, blah, and I’d like to speak with the decision maker that takes care of blah, blah, blah. I’d like to take an hour of your time and explain about our new product or service. When are you free?”
Understand this: I am never free, I have no interest in who you are, and unless you connect with ME on something that is fairly important to ME very early on in the call and put some value behind ME taking an hour out of MY day then I clearly have no interest in who YOU are and what YOU want!
How many times did I mention me or you in the paragraph above? 6:3, There is more me than you involved in a cold call and unless you know how to do it you are wasting your time.
Think about the person on the end of the phone and put some value behind them spending some time with you. Get a professional to make your appointments.
ADVANCE
“If you think you are doing everything right but don’t seem to be moving forward. If your market has changed throughout the turmoil that is the British economy. If you are on target to reach your business plan but find it a struggle each month then maybe a conversation is in order… We can operate within your business, taking time to meet your customers, attend appointments with your sales team, look at your KPI’s, targets, reporting methods and customer service processes. By breaking down the sales process into its component parts you can start to take action, waiting only increases your deficit”
We are often asked to manage the whole sales process on a part-time or interim basis. This can include reviewing all sales processes within your organisation and the day to day management of your current sales team. This is ideal when it does not make financial sense to have a full-time Sales Director or where a Managing Director can no longer dedicate the time required to performance manage the sales function. Our clients range from large blue chip operations right through to the smallest business, either way they each have the same director level contact and customer first approach.
The full package includes:
- Campaign Strategy & Planning
- Critical sales interactions assessed and addressed
- Target identification
- Data sourcing
- Data cleansing and serious prospecting undertaken on your behalf.
Approach Sales Services are effectively your SALES TEAM to coach you or your sales people in the fine art of no pressure prospecting. Companies come to us when they need to raise their profile but are unsure of that ‘next step’. Developing the new business campaign, collateral development, CRM set-up and reporting are all included with Pipeline Management – Ongoing demand generation, lead nurturing and multi-touch campaigns to manage new business opportunities effectively through the sales pipeline.
APPROACH LEVEL EXCELLENCE
There are secret clubs all over the world (some of you will know of them). Many of the FTSE 500 companies’ senior sales people are involved, and its attendees are some of the highest earners and best performers in their fields. It is purely down to the group support of their ‘club’ and the knowledge and skills that are shared. The Boardroom is aiming to develop those in the UK that are committed to achieving against all odds!
With guest speakers specialising in Social Media, Networking, Critical Sales Interactions, Marketing and much more…
You are invited to be part of the Boardroom, an exclusive series of sessions over 6 days that will invigorate and revitalise your sales performance. Designed with ‘real’ sales people and ‘real’ sales issues in mind, tackling those things that are making YOUR day harder than it should be. Held at the outstanding Formby Hall Golf & Spa resort in Merseyside. Chaired by sales specialist, Rachel Brown: A highly successful and innovative sales professional who has proven results in both field sales and telesales.
Rachel Brown does NOT do hearts and flowers when it comes to business development. You can expect to see immediate impact on your business and the way you approach sales.
Day One
…is when the programme will be put together. We will be identifying the most serious issues that are affecting us all in our day to day role of business development.
Day Two, Three, Four, Five and Six Will be dedicated to tackling those issues discussed on day 1 head on.
Throughout the programme and for the four weeks after the boardroom you have unrestricted access to Rachel and her skills on a senior consultative level.
